Technology Investments and Shareholder Value - A Consulting Perspective

Executive Summary: The networked world has transformed the ecosystem we live in. It wouldn't be an exaggeration to say that we live in the most revolutionary times after the Industrial revolution. The highly informed consumer is more empowered than ever and that is posing both challenges and opportunities to firms engaged in business. This article explores some of the ways in which key players in Retail industry could respond to the changes and how the future of retail might look like. Disruption in Retail e-Commerce retailers, with their focus on reducing fixed costs, have had a major impact on big box retailers for a while now. The ubiquitous smart phones in the hands of the consumer have lead to show rooming, where the consumers check out a product physically in store, look up the product on their smart phones for the lowest price offered elsewhere and leave the store to order it online. Advances in back end connectivity have also resulted in integrated supply chain mana...

Executive Summary BPM is traditionally known as a discipline to optimize an organization’s business processes and save costs. But a good consideration is to view BPM as an engine for growth. A recent Mckinsey & Co study on “Measuring the full impact of digital capital” views processes as digital capital that can drive the growth of the global economy. This article explores some of the possible ways in which BPM can contribute to an organization’s growth strategy. The reader is expected to have a basic understanding of the principles of BPM. Need for growth As the global economy slowly recovers from the financial crisis of 2008, the organizations are seeing sluggish growth in consumer demand. There is a wide window of opportunity open for any innovation that can kick start the demand for future growth. One way organizations can look for new growth avenues is by looking at their business processes. BPM for Growth and Expansion Increasing market share through BPM and...